Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- International Orders: 10–20 business days
Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers, when available, will be clearly stated on our website.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Delayed or Lost Packages
If your package appears delayed or lost, please contact us at [your email address]. We will work with the shipping carrier to help locate your package and provide updates whenever possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Elevate is not responsible for orders shipped to incorrectly entered addresses. Additional shipping fees may apply if an order needs to be reshipped.
International Orders
Customers are responsible for any customs fees, import duties, taxes, or other charges imposed by their country. These fees are not included in the purchase price or shipping cost.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
Email: elevate10805@gmail.com
Store: Elevate